Customer Service Excellence Award

We would like to say a big thank you to all our residents who took part in our recent Customer Services Excellence (CSE) assessment.

We are pleased to advise that the Association has been recommended for accreditation. Feedback from our assessor - Tom Banks, who many of you met during the assessment process, was really positive. He was very impressed, saying we have many areas of customer service good practice.

We will keep all residents informed with full details on this good news in early 2017.

Thank you once again from all the team at Sapphire to everyone who took part.

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