Mutual Exchange Policy and Resident Involvement Strategy update

Thank you to all residents who provided feedback during our recent review of Sapphire’s Mutual Exchange Policy. All the feedback we received was used to ensure we are providing a straightforward and understandable policy, for all our general needs residents, who are interested in undertaking a mutual exchange.

As we are sure you are aware, via the recent resident consultation meetings, we are also up-dating our Resident Involvement Strategy.

This strategy will be promoting exciting new opportunities for residents to get involved with; such as auditing of our current services and assisting with future recruitment of Sapphire staff. Thank you to everyone who participated in our consultation meetings.

Both reviews are now complete and are due to be confirmed by our Board in the new-year. Once they have been confirmed they will both be available for all residents to view and download from our publications page.

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