Compliments, Complaints and Suggestions

At Sapphire Independent Housing we pride ourselves on our professionalism. Of course we are human and sometimes we get it wrong. When we don’t reach the high standards we set, we pledge to act as quickly as possible to right the wrong. Equally we like to hear from you when we get things right.

Our complaints procedure is designed to ensure that complaints are dealt with quickly and efficiently and the majority of our complaints are resolved at stage 1.

Make a Compliment/Complaint/Suggestion using the form below

* = indicates required field.


Your email address is always kept private (please confirm).

If you have indicated 'NO' to the above please provide us with a complaints reference number and the date of your original complaint.

Sorry about this, but to reduce email spam we need to check that you are Human.

SIH is committed to ensuring that your privacy is protected. Any information submitted via this form will only be used in accordance with our privacy policy.