Useful Links


Tel: 0808 802 2000 (9am-8pm Monday-Friday)

Turn2us is a free service that helps people in financial need to access welfare benefits, charitable grants and other financial help – online, by phone and face to face.


Tel: 0808 800 4444

Born out of Ken Loach’s ground-breaking play ‘Cathy Come Home’, Shelter gives support, information and legal advice on homelessness and lobbies government and councils for better housing provision.

Department for Work and Pensions

The government department responsible for work and pensions.

Citizens Advice Bureau

Help with your PIP claim

Tel: 03444 111 444

A registered charity giving free, independent and impartial legal advice from more than 3,500 locations.

National Debt Line

Tel: 0808 808 4000

A help line giving free and confidential advice to those with serious money worries.

Money Advice Service

Tel: 0300 500 5000

Free, unbiased and independent advice on debt and borrowing, budgeting and managing money, benefits, savings and investment, work, pensions and retirement and much more.

Electrical Safety First

Tel: Tel: 02034 635130

Electrical Safety First campaign on behalf of consumers and electrical trade professionals to improve safety regulation and ensure safety messages are appropriate, up to date and well communicated. We are recognised by government and industry as the leading campaigning charity and technical authority on electrical safety.

Women’s Aid

Tel: 0808 2000 247

National charity working to end violence against women and children with a 24-hour helpline.


If you would like to improve your English, maths, reading and writing skills then this could be the FREE online learning resource for you.


Tel: FREEPHONE 116 123


Write: Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA

A confidential service via phone, email, letter or in person for those feeling anxiety, depression or just feeling low.

Alcoholics Anonymous

Tel: 0845 769 7555

Support service for people with drink problems.

Age UK

Tel: 0800 169 6565

Support and campaign group representing older people.

NHS 111

Tel: 111

24-hour health advice and information service over the phone, via website or mobile/smart phone. This service is for urgent but non emergency health care advise.

Counselling Directory

Tel: 0844 8030 240

Counselling Directory is an online tool to help find a counsellor or psychotherapist in your area.

Herts Young Homeless (huy)

hyh is an independent charity that has been supporting vulnerable people in Hertfordshire for over 15 years.

Tel: Freephone 08000 355 775

hyh Crashpad service:

Tel: 03333 202 384


London Irish Centre

Tel: 020 7916 2222

The London Irish Cenre in Camden claims to be the oldest and largest Irish organisation outside Ireland, offering help and advice to Irish incomers for nearly 60 years. Most of its work revolves around welfare, arts and culture as well as offering venue hire.